Help & Support

Nyla is a parenting app that helps you coordinate care with your family first—then safely expand to a circle of verified parents nearby. From co-parenting schedules to after-school playdates, everything lives in one safe, shared hub.

Sign up, create your Family Hub, and invite your co-parent or extended family. Once your circle is set, you can discover verified parents nearby.

No, but starting with family builds a stronger support network from the start.

Every parent completes a 3-step process:

• Government-issued ID check
• Phone number verification
• Live selfie match

No. You control your privacy settings and choose who can see your profile, events, and care availability.

You can block or report anyone at any time—our team will review immediately.

Your private care coordination studio—where co-parents, grandparents, aunts, uncles, and cousins can share calendars, chat, and plan care without the back-and-forth.

Small, trusted groups of families who agree to share care in a structured, rotating way—like after-school playdates or weekend swaps.

Casual meetups like park playdates or neighborhood walks to help you meet local families before considering shared care.

Yes. Many parents start with simple playdates before building shared routines.

Yes—our free plan lets you set up your Family Hub, join events, and connect with verified parents. Premium features are available with CareGenius™.

Nyla's AI assistant that helps plan your weekly care schedule, suggest matches, fill last-minute gaps, and keep your village running smoothly.

Yes. No long-term commitments—cancel or switch plans at any time.

Check your spam folder or text messages, then click "Resend Code" or email our support team.

Make sure you've enabled calendar permissions in your device settings. If it's still not working, try restarting your device or contact support.

Go to your Family Hub settings, select their profile, and choose "Remove from Hub."